MF
Murray F
1 reviews | Active since Jan 2021
22 Jan 2021, 15:02
Shame on RCS and PnP for partnering with them
No customer assistance. My PnP card is in credit. RCS manages this card. They do not respond to emails. The keot me on hold for 37 minutes today. The office of the CEO hides like ***ards behind electronic switchboards. My suggestion is to get finanancial assistance from professionals and not companies who operate like state run telecommunications companies. Mr. Regan Adams, you should be ashamed. You are conducting your company like other psychopath CEO's who are there fir "profit at any cost" and could not care in any way for anyone else.
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RCS's replyOfficial
22 Jan 2021, 17:43Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply22 Jan 2021, 17:43
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group