1 reviews | Active since Mar 2018
Settlement letter not recieved
To whom it may concern I am not one to complain, but be that as it may, I am at my wits end. I have paid up my RCS Card and requested my account to be closed and a settlement letter to be issued and even after putting my complaint through to Daly credit 3 times, I am yet to receive it.
RCS refers me to Daly and Daly says they are waiting on a response from RCS. What must I do to get the Settlement letter? I was advised that it will be sent to me within 14 days, well, that's come and gone.
I would appreciate it if the matter is resolved! Some feedback would be appreciated but I won't HOLD MY BREATHE!
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,