sM
serethele M

1 reviews | Active since Mar 2013

15 Dec 2020, 11:37

Settlement letter from RCS

I paid up my account in Sep but RCS is not sending me my settlement letter. I have been calling non stop but no help.

0
Replies (2)
RCS
RCS's reply15 Dec 2020, 13:57
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

Best regards,

RCS
RCS's reply06 Jan 2021, 12:15
Official
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 
RCS CARDS 

Best regards,