LM
Lerato M

1 reviews | Active since Aug 2014

08 Nov 2019, 19:44

Settlement Letter

I am a bit frustrated with RCS, I tried to get hold of their consultants for a settlement letter to be issued you hold on the line for long. Can someone please assist me with a settlement letter my e-mail address is *** want to settlement my account my contact number

0
Replies (2)
RCS
RCS's reply10 Nov 2019, 09:12
Official
Good day 

 

We herewith acknowledge receipt of your complaint.

 

We have escalated your complaint to the relevant department for further assistance.

 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

 

Kind Regards

RCS Group


RCS
RCS's reply10 Nov 2019, 09:33
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS