1 reviews | Active since Jan 2016

11 Apr 2016, 09:48

Settlement letter

I had an account with GAME store in 2010 and in 2013 I close the account and paid it full..So late week monday I called the callcenter for settlement letter and I was told I could get it after 48hrs and 48hrs I called again to ask for this letter and the lady was talking to she said I must wait for another 48hrs and I'm still waiting for this letter even now..can you please help me,I need this letter ASAP..

0
Replies (1)
RCS
RCS's reply11 Apr 2016, 11:33
Official
Hello Lele28,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group