YW
Yolanda W
1 reviews | Active since Jul 2009
14 Jan 2016, 10:58
Settlement Letter
To Whom It May Concern<br> <br> I write to you with utmost disgrace regarding my numerous telephonic calls to your Call Centre to obtain a settlement letter on my existing account.<br> To date, no letter has been forwarded to me and this is unacceptable.<br> <br> I have been contacting RCS and request the letter since 12 January 2016 and no luck.<br> <br> Please sort this out as a matter of urgency!!!<br> <br> I will not have any dealings with *********** people like you ever again.<br> <br> <br>
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RCS's replyOfficial
19 Jan 2016, 13:59Hello yolli2nice,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply19 Jan 2016, 13:59
Official
Hello yolli2nice,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group