PD
Patrick D
1 reviews | Active since Oct 2017
04 Jun 2018, 15:42
Settlement Letter
Good Day, I had an RCS account which was handed over to RL Daly Attorneys. I settled the account on 23 April 2018. I have requested numerous times for a paid up letter but with no success. I again asked today and they said that the requested was forwarded to RCS to give them permission to provide me with a paid up letter. When I call RCS they refer me to Daly attorneys. I urgently need it as I am busy applying for a home loan and this is the only thing holding me back
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Replies (2)
RCS's replyOfficial
05 Jun 2018, 15:37Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply05 Jun 2018, 15:37
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
09 Jun 2018, 11:14Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply09 Jun 2018, 11:14
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,