Settled account but still debiting
<p>I settled my RCS account about 3 weeks ago. The following day I sent the proof of payment to RCS and kindly requested them to cancel my account. At the end of the month they debited my bank account. I called and requested them to reverse my money and they promised to do so the following week (call ref # ********** 01851). I have sent relentless emails to follow up but no one is responding. </p> <p> </p> <p>I am still waiting for my money as I type this report.</p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS