Settle my account

Good afternoon

I am not happy with the service I am receiving from Jet and RCS.

I had paid my account through EFT on the 23rd of December 2020, ever since then I have been harassed and told that my account is in arrears. I have never not paid my account.

What I hate is that every time I request an email address to send to, I am given a different email address every single time.

I have sent proof of payment to: *** *** *** ***

I am appalled by your service and I am requesting to take this to the ombudsman as this is unfair treatment.

I want my account settled as this is going to affect my credit score.

I will be awaiting your response.