KJ
Kristen J
1 reviews | Active since Jan 2021
25 Jun 2025, 15:30
*** services
I was offered a Cellphone contract deal by RCS in partnership with Blue Label connect however 1st they did not explain the contract correctly (RCS) then when i call i was told they dont sell cellphone contracts and now when i have a query i cant get any answers from RCS nor Blue Label Connect
Helpful (0)
Replies (4)0
Replies (4)
RCS's replyOfficial
25 Jun 2025, 15:36Good day Kristen Jonkers,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
RCS's reply25 Jun 2025, 15:36
Official
Good day Kristen Jonkers,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
KJ
Kristen J's updateReviewer Update
25 Jun 2025, 15:39I have been contacting you and is told everytime i must contact Blue label connect however then contract was offered by RCS but miraculously apparently it dont show on your system
KJ
Kristen J's update25 Jun 2025, 15:39
Reviewer Update
I have been contacting you and is told everytime i must contact Blue label connect however then contract was offered by RCS but miraculously apparently it dont show on your system
RCS's replyOfficial
25 Jun 2025, 15:47Good day Kristen,
I am unable to locate an account with the provided ID number. Can you please forward the account information to ***
Kind Regards,
RCS Group
I am unable to locate an account with the provided ID number. Can you please forward the account information to ***
Kind Regards,
RCS Group
RCS's reply25 Jun 2025, 15:47
Official
Good day Kristen,
I am unable to locate an account with the provided ID number. Can you please forward the account information to ***
Kind Regards,
RCS Group
I am unable to locate an account with the provided ID number. Can you please forward the account information to ***
Kind Regards,
RCS Group
RCS's replyOfficial
25 Jun 2025, 16:39Good day Kristen Jonkers,
Thank you for your feedback.
Kindly be advised as per our telephonic conversation, contact will be made to you on Thursday 26th of June 2025 to assist you further.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
Thank you for your feedback.
Kindly be advised as per our telephonic conversation, contact will be made to you on Thursday 26th of June 2025 to assist you further.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
RCS's reply25 Jun 2025, 16:39
Official
Good day Kristen Jonkers,
Thank you for your feedback.
Kindly be advised as per our telephonic conversation, contact will be made to you on Thursday 26th of June 2025 to assist you further.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
Thank you for your feedback.
Kindly be advised as per our telephonic conversation, contact will be made to you on Thursday 26th of June 2025 to assist you further.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group