HT
Hendrik T
1 reviews | Active since Mar 2010
30 Sept 2020, 14:44
**** service from RCS
****test service ever .....i have a Game card paid up, i have a Makro card paid up i actually over paid R1500 (so in credit) please go and listen to conversation i had with ur insurance claim department how that stupid ***ing lady laughed in my face when i said i want to take the hold of my Makro card and after i have send my latest payslip cause i asked for Covid relieve payments. So pls do me a favour close all my cards with RCS and i did hear a rumour that u bought over Edgars as well so close that account as well pls my id number is ***, and if i don't get a respond will go to Twitter as well
Helpful (0)
Replies (3)0
Replies (3)RCS's replyOfficial
30 Sept 2020, 15:05Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply30 Sept 2020, 15:05
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
HT
Hendrik T's updateReviewer Update
05 Oct 2020, 14:37Yet still no reply, just shows u thay how *** you guys really are
HT
Hendrik T's update05 Oct 2020, 14:37
Reviewer Update
Yet still no reply, just shows u thay how *** you guys really are
RCS's replyOfficial
20 Nov 2020, 07:02Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply20 Nov 2020, 07:02
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
