JN
Jacques N

1 reviews | Active since Nov 2010

26 Oct 2016, 13:07

Service failure

<p>What dont you guys understand. I am getting fedup of repeating myself. If I do not have something why would change a few moments later.</p> <p> </p> <p>I keep on getting charged fees, when all that I want is to get my account to be closed. Then the refunds departments hides behind emails. And have no commen decency to contact me. This is going on why to long.</p> <p> </p> <p>You have all my details. So use them.</p>

0
Replies (3)
JN
Jacques N's update31 Oct 2016, 10:49
Reviewer Update

Still nothing.

RCS
RCS's reply01 Nov 2016, 16:50
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply01 Nov 2016, 16:51
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,