Seriously now

Iv been waiting for ages for you to remove me from the credit bureau on my account. I've had with you people, it has been paid up in October already and yet still ...I'm not perfect but still i went through things in my life and I'm sorting my life out now but please don't make it harder for me.

You know I call the call center which takes ages to get to someone to get in contact with,which i understand however that girls and guys whom I spoke to on numerous occasions tell me they going to do it but really please I'm done with excuses

Please help me.