SERIOUSLY BAD SERVICE

I app**** 3 times for an RCS account..... They lost every single one of my applications. I call the Call Centre who say they never received any of them although 2 of them were sent from a Branch. Then I try and call the supervisor - Nuhaa - she does not respond. I then call the Area Manager of RCS who gets upset because I have her cell phone no. She promises to get back to me and never does. Is Management aware of what is going on behind the scenes and how much business they are losing? I wonder how much business Cape Union Mart and Queenspark are losing thanks to RCS? I see from Hello Peter that there are 649 complaints about RCS in a 1 year period!!! Wow!!! And nothing seems to be getting better. I have the names of everyone concerned but in case of repercussions will not put on this website.