RO
Rupert O
1 reviews | Active since Sept 2010
22 May 2025, 09:50
Self service portal rendered useless and obsolete with liveness verification demands.
Still unable to log into the self service portal to manage my account and view my balances. Keep demanding that I submit photos of myself over unsecure connections in complete violation of the POPI Act as part of their liveness verification.
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RCS's replyOfficial
22 May 2025, 10:00Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards
RCS Group
RCS's reply22 May 2025, 10:00
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards
RCS Group