AT
Amos T

1 reviews | Active since Nov 2023

08 Feb 2025, 10:56

Seeking refund and cancellation from Rcs top management.

Hello everyone,Be informed i am a customer for rcs credit card.Since i joined 22 August 2019 a company called Blue label has been debiting R59 for a mobile content subscription i did not sign up for.i called rcs today the 08/02/2025 and the agent Tamenique gave me attitude and hang up the line whilst i was enquiring about blue label.i called again and spoke to another lady apparently they told me the know nothing and have nothing to do with blue label which is debiting my credit card account for years.i did not sign up for this.Rcs is very ************* .their security and customer privacy is very poor and put their customers at a serious risk of *****ster*****r customer service.most of their staff so rude.

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Replies (1)
RCS
RCS's reply10 Feb 2025, 08:17
Official
Good day Amos Tukza

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group