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I called RCS with respect to my SPITZ account. I indicated that there was a breach in contract with regards to my repayment terms. I spoke to Wandile on the 24th of May with the call reference number ********** 00359 and I was promised that the manager would revert to me in 48 hours. I received no feedback and called again on Monday the 29th of May and spoke to Tina who confirmed that there was a breach. The call took place at around 11:38 with call reference number ********** 01624. I was then referred to Wandile again whom I had spoken to and he said he would ask his manager to revert to me with respect to my request. The call reference number is ********** 01624. I will not reveal what the breach is on this platform due to the sensitivity of the matter, however I do feel that I have been fair in giving RCS a chance to respond with an amicable solution. Due to the lack of interest in the matter, I will be forced to take this up with the relevant authorities since I do feel like this is against the law and violates credit terms and conditions as per constitution. This is only the first step, and I do hope that it is also the last.