****med

I tried to place an on the website twice, after processing the payment using credit store account, there was the pop up to say the payment was successfully processed. I also received two sms on my phone confirming the two payments.

However I never received an email with order confirmation or ref number but the money has been deducted from my account.

When i phone Pick n pay, they are saying i should contact RCS.

When i call RCS they are saying should contact Pick n pay.

I have been on the phone the whole day trying to get this matter resolved.