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I trully want to pay rcs, i can even pay today problem is i bought 2 R00 telkom vouchers tgrough theircapp which was never loaded to my phone but charged on my rc account. I called them to let them know nd im stil waiting on them to get back to me with a resolution. Whats worse theyv even added the charges nd the amount due is even higher. I will not pay until its either i get the airtime of the R200 charge is reversed. Ive got the proof nd reference numbers to say iv been asking them to resolve this for weeks now. I will not b ****med and thid threat of a negative credit profile will not wash. For 3weeks im waitung for a resolution all i get is a letter telling to pay. Ipay one my account is in order, the sooner u fix it the sonner she pays. l
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards,
RCS GROUP
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards,
RCS GROUP
