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kevin B

1 reviews | Active since Apr 2013

17 May 2019, 11:04

Saying my account is handed over

I'm keep on receiving sms that say I owe you money. sent me a statement. Why I never received a statement or a call. Never even knew I had something with rcs

0
Replies (5)
RCS
RCS's reply20 May 2019, 13:29
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group
kB
kevin B's update20 Jun 2019, 12:58
Reviewer Update
Can you people just email me the account number where I need to make the payment and can I request you never call me after 5 ever I will try and pay you people over 6 mhts
RCS
RCS's reply24 Jun 2019, 12:24
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group
kB
kevin B's update24 Jun 2019, 13:15
Reviewer Update
Please email me all the banking details and everything to ***. All communications to me via email only
RCS
RCS's reply25 Jun 2019, 13:29
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
 
Please accept our apologies for the inconvenience this may have caused you.
 
We trust you find the above in order.
 
Kind Regards,
RCS CARDS