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JO
Johan O

1 reviews | Active since Aug 2020

18 Sept 2023, 14:44

Sanlam Creditcard Woes

Sanlam Creditcard credit I ask that you close my Sanlam Creditcard account months ago and that the credit on the account be paid out. I am still waiting for this to happen. Now you have debited the account once again with fees.

0
Replies (5)
RCS
RCS's reply18 Sept 2023, 14:45
Official
Good day  We herewith acknowledge receipt of your complaint.  We have escalated your complaint to the relevant department for further assistance.  Kind Regards RCS Group 
RCS
RCS's reply18 Sept 2023, 15:56
Official
 Hi Johan, thanks again for being in contact and for your patience. We have sent you an email (please also check your spam inbox just in case). Please let us know if you need any further assistance. 
JO
Johan O's update19 Sept 2023, 07:46
Reviewer Update
Hi guys, I have looked everywhere for this email, even under my desk but nothing, so please check that the mail was send or that the address is correct. Thanks.
RCS
RCS's reply19 Sept 2023, 08:54
Official
Good day Johan,

Thank you for your response.

Kindly note that your response has been escalated to the relevant team for assistance..
Regards,RCS Cards
RCS
RCS's reply19 Sept 2023, 10:16
Official
Good day Johan,

Thank you for your response.

Kindly note that your response has been escalated to the relevant team for assistance..
Regards,RCS Cards