SB
Saleem B
1 reviews | Active since May 2016
14 Dec 2016, 09:55
Same problem everytime
<p>Hi Peter</p> <p> </p> <p>RCS has messed up on my account everytime I pay via eft. everytime they give me new instruction to pay my account via EFT. When I follow the Instructions they dont update my account.</p> <p>My account is once again suspended for no payment. I even sent the proof of payment to RCS.</p> <p>seems like eft payments dont work.</p> <p>everytime my credit record has a bad flag.</p> <p> </p> <p>Please help</p> <p> </p> <p>Bugan</p>
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
14 Dec 2016, 13:55Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply14 Dec 2016, 13:55
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
SB
Saleem B's updateReviewer Update
19 Dec 2016, 16:04Good Day
RCS
This statement I received is incorrect.
The Reply from RCS stated that my account will be sorted out.
I am not in arrears I paid my account
I have already sent the proof of payment
Please sort it out thank you
Bugan
SB
Saleem B's update19 Dec 2016, 16:04
Reviewer Update
Good Day
RCS
This statement I received is incorrect.
The Reply from RCS stated that my account will be sorted out.
I am not in arrears I paid my account
I have already sent the proof of payment
Please sort it out thank you
Bugan
RCS's replyOfficial
03 Jan 2017, 10:26Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply03 Jan 2017, 10:26
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,