Run around given on status of application after 6 follow up calls

I have app**** for a Pick & Pay Store card on 3 April 2023 and sent all the needed information. I have phone numerous times and each time the consultant have a different story. First it was at verification and theres nothing to speed up the process, then I was put through to verification and the consultant escalated my application. When I phoned again I was told it just needs to be released. This morning the consultant put me through to the ***** department where I was told that the team leader will phone me in 5-10minutes. When I phoned an hour later I was again told it was at the last stage of verification. Its ridiculous how I am given the run around and nothing gets to a point. I expected more from Pick&Pay & RCS.