GP
Gervaise P
1 reviews | Active since Mar 2009
13 Feb 2025, 11:14
Rude outbound call
Just got a call from Lyndsay from Rcs who come in says my middle name and then asks for my date of birth. Doesn't tell me what's the purpose of the call just tells demands my personal info. What kind of ***** is this? Since when do you just get on the phone demanding personal details. Do better
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Replies (5)0
Replies (5)GP
Gervaise P's updateReviewer Update
13 Feb 2025, 11:22I will never understand where you get off being that rude with people you claim to be your customers
GP
Gervaise P's update13 Feb 2025, 11:22
Reviewer Update
I will never understand where you get off being that rude with people you claim to be your customers
RCS's replyOfficial
13 Feb 2025, 11:37 Good day Gervaise Poggenpoel,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
RCS's reply13 Feb 2025, 11:37
Official
Good day Gervaise Poggenpoel,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
GP
Gervaise P's updateReviewer Update
13 Feb 2025, 11:49Noted with thanks, I still don't know what the call is about
GP
Gervaise P's update13 Feb 2025, 11:49
Reviewer Update
Noted with thanks, I still don't know what the call is about
GP
Gervaise P's updateReviewer Update
13 Feb 2025, 15:11Just got a call from your complaints official. She handled my issue vety well, thank you
GP
Gervaise P's update13 Feb 2025, 15:11
Reviewer Update
Just got a call from your complaints official. She handled my issue vety well, thank you
RCS's replyOfficial
13 Feb 2025, 16:24Good day Gervaise Poggenpoel,
Thank you for your positive feedback.
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
Thank you for your positive feedback.
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
RCS's reply13 Feb 2025, 16:24
Official
Good day Gervaise Poggenpoel,
Thank you for your positive feedback.
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
Thank you for your positive feedback.
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards