zM
zanele M

1 reviews | Active since Jul 2016

11 Jun 2018, 13:41

Rude customer service from Likhona

I was on the phone for 1 hour 7 minutes and 5 seconds with a lady by the name of Likhona who was so rude and kept on singing ,zoning out in her own world when oi was trying to explain my query . She kept me on hold so many times without my letting me know and was still not helpful.

0
Replies (2)
RCS
RCS's reply11 Jun 2018, 14:48
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply21 Jun 2018, 11:55
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS