1 reviews | Active since Jun 2010
Rude customer agent
<p>I just received a call from one of your agents unfortunately I could not get their name as they dropped the phone before I could ask it, next time you send your staff members to give us a call please ensure they know how to communicate with customers and they know how to respond to customers answers instead of being utterly rude like this lady was and please inform your agents that when a customer cannot answer/confirm a certain question it is definitely not a personal attack to them as this dum lady thought!! </p> <p>There area actually bigger things we deal with in life and nobody wakes up in the morning and says ok today I'm going to answer personal questions about me especially at 8 in the morning incase you don't know it most people are actually just getting to work at that time and settling in next time instead of being read and uneducated try and take into consideration why you may have .</p> <p>Please teach you agents better customer care especially this person its a pity I dot have her name so early in the morning and I'm already encountering such! Really low and unprofessional response from your side Game/RCS. I'm really really disgusted in how I was treated.</p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
