MT
Mike T
1 reviews | Active since Mar 2022
21 Jun 2023, 12:05
Rude call center agents with an attitude.
Very rude customer agents, This rude call center agents will call you every day asking you the same question over and over again. When you ask why same questions every day? they will say nothing was updated on their system.
This Ladies are every rude and they have very bad customer service.
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
21 Jun 2023, 12:32Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply21 Jun 2023, 12:32
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
21 Jun 2023, 12:41Hi Mike. My name is Chelsea, and I will be assisting you with your complaint. I understand why you are unhappy, I will investigate and once I have an update I will contact you.
RCS's reply21 Jun 2023, 12:41
Official
Hi Mike. My name is Chelsea, and I will be assisting you with your complaint. I understand why you are unhappy, I will investigate and once I have an update I will contact you.