CW
Charlotte W

1 reviews | Active since Feb 2019

22 Feb 2019, 15:26

Rude and badgering behavior from RSC Loans

I am continuously being badgered on a daily basis, or make it more like every 6 hours to take up a loan. When I ask to be removed from the system, i'm told they will, then a few hours later I get a call again. The consultant tells me in rude for being upset and i'm too young to speak to her that way. What the hell. I'm tired of this badgering and rude behavior. Where are these people getting my number from. Is this not in violation of POPPY. I work in the legal field, and if i don't stop getting badgered I will take legal action.

0
Replies (2)
RCS
RCS's reply26 Feb 2019, 08:58
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group
RCS
RCS's reply28 Feb 2019, 09:44
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS CARDS