SM
Saabirah M
1 reviews | Active since May 2019
04 May 2019, 09:10
Rude agents. No assistance. Regan Adams should step in
Not only is the agents quite rude (facebook and the call centre) but they have no customer centeuc s****s and provide absolutely no reliwf or assistance whatsoever.. The agent handling fb is rude as hell! The CEO should step in and tackle their unruly staff!
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Replies (3)0
Replies (3)
RCS's replyOfficial
06 May 2019, 13:09Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply06 May 2019, 13:09
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
17 May 2019, 09:33Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply17 May 2019, 09:33
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
SM
Saabirah M's updateReviewer Update
17 May 2019, 09:34Nope. Still bad
SM
Saabirah M's update17 May 2019, 09:34
Reviewer Update
Nope. Still bad