******* service

I have RCS card and could not access my due balance i tried from a another nr and my card got blocked the call center agent after verifying my details said sorry you have to send x3 signatures and a copy of your id to us to verify before we can help you this is totally *******. i am very discussed with this service it is unacceptable you are trying to make it as difficult as possible to access balances your website to register on does note even work your call center agent said it has not been working for moths. get your act together and sort my account out. Your supervisor is no where in site as your call center agent could not allocate one to talk to me. You service is appalling