RM
Reabetswe M
1 reviews | Active since Apr 2016
05 Mar 2021, 07:02
*******
I had a RCS and Galaxy&Co. card but unfortunately I lost my job and could meet my monthly payments, they were quick to hand my account to the attorneys and now that I’ve settled them no one is reverting back to me regarding my requests of paid up letters. The called the attorneys who handled my accounts they told me that they had to request RCS directly for them. I filled in a call me back form on Wednesday and still I haven’t received any call nor email. Please I want my paid up letters for RCS and Galaxy &Co. accounts since I have paid them in full
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Replies (3)
RCS's replyOfficial
05 Mar 2021, 08:04Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply05 Mar 2021, 08:04
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RM
Reabetswe M's updateReviewer Update
09 Mar 2021, 07:21No one has responded to me please I urgently need those paid up letters
RM
Reabetswe M's update09 Mar 2021, 07:21
Reviewer Update
No one has responded to me please I urgently need those paid up letters
RCS's replyOfficial
26 Mar 2021, 16:17Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply26 Mar 2021, 16:17
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS