RSC MISLEADING CONSUMERS

I have on numerous occasions requested RCS to reduce my total interest rate to pay off a R320000-00 debt.I had advised the customer care department.I am a loyal customer and due to circumstance of the cashiers constantly putting purchases on a straight facility on the RCS card I can not make monthly payments.I constantly being told to pay what I can afford ....I received NO response from the claims department. I recieved a call from a collections agent advising me that the RCA Makro & Game cards are in areas.I feel that RCS is misleading consumers & do not have staff that has enough expertise to assist consumers.I kindly request RCS for a 0% interest rate and a 36 month repayment plan on my game & makro cards because RCS is not transparent misleading and does not care of consumers aftercare .I am willing to pay off my debt.RCS should employ / Train staff dealing with collections and debt repayments has this is having a negative impact on consumers compliments of RCS but RCS are not concerned because it does not effect them.Ezekiel Naicker ID ********** 135085 contact ********** 695