RD
Ricardo D

1 reviews | Active since Jun 2016

25 Mar 2023, 07:25

RSC Loans are really ***********

In January i app**** for a RSC loan for R15000 and got approved, i received calls from so many different people and some how they duplicated my loan!!! they paid me R15000 for the RSC loan and they paid me R15000 for a Makro loan. When i noticed the duplication i called in to let them know what they had done, they asked me to pay the R15000 for the makro loan back and gave me bank details and a reference to use.

I paid the R15000 back then called them and they said it will be resolved, my first debit order for the RSC loan went off on February 2023, but the Makro loan went off as well. I called this time like 10 times and everytime i call them they say it will be resolved. Its March now and both loans are still going off from my account!!!!

0
Replies (3)
RCS
RCS's reply27 Mar 2023, 08:00
Official
 Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 
Kind Regards 

RCS Group 

RD
Ricardo D's update11 Apr 2023, 14:44
Reviewer Update
I complaint still hasn't been resolved
RCS
RCS's reply04 Oct 2023, 12:25
Official
Hi Ricardo 

We would like to know if your matter was resolved. 

Regards
RCS Cards