JM
John M

1 reviews | Active since Mar 2018

15 Mar 2023, 15:52

RSC IS A ****, THEY ***** MONEY FROM PEOPLE WHO ONCE OPENED AN ACCOUNT WITH THEM, USUALLY AT GAME STORE. PLEASE PEOPLE STAY AWAY FROM THIS MONSTER. ONCE YOU PAY OFF THEIR ACCOUNT, THEY GO BEHIND YOUR BACK AND *****, EVEN WHEN YOU ASK THEM TO CLOSE THE ACC

In February 2023, I had an SMS demanding me to pay some intalment of the R11000+ I did not know about, after phoning their customer care, she left me on the line until it drops off. I emailed my complaint to the customer the promised to investigate and answer but they did not. I emailed my complaint to Hellopeter, the issue was investigated and closed off, it was *****.

Today I received an SMS that I;m owing R0.34 Which must be paid on the 01/04/2023. I phoned them and assisted by a guy calling himself Neo Moshaba, after exlaining my concern, he left me on the line untill it went off.

0
Replies (2)
RCS
RCS's reply15 Mar 2023, 17:45
Official
 
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

RCS
RCS's reply15 Mar 2023, 17:46
Official
 
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS