RSC HAS TERRIBLE SERVICE AND TYRING TO RIP PEOPLE OFF

I have a Game RSC card. I request a settlement amount from their customer services last year November and received an SMS with this amount. I immediately paid this amount. I then called in 5 days later and put a block on my account which I received an SMS that to confirm it was done. In January 2021 they SMS me to say I still owe money on my account. I called in and they said the settlement amount given to me was wrong. I then paid this extra money in January and confirmed the account has been blocked. Once again in February 2021 started receiving text messages stating I owe money on my Game RSC account. I then called in to the RSC customer service on the 17th OF February 2021 and spoke to a lady by the name of Matshiiso and it was discover that my account was not temporary blocked like it suppose to be and due to this I was being charged admin fees. She then assure me that she will rectify this by blocking my account and sending an email to their accounts department to reverse the wrongful charges. I then started receiving threatening messages now in May 2021 stating that I will be handed over. See attached letter also. I then called RSC collections department on the 11th of May at 3:35 PM and spoke to a lady by the name of Rishel. The date, time and her name is the reference for the call as per Rishel. I then explained my entire story to her and she then said she will email the accounts department and copy me in on the mail.

RSC customer service department is terrible.