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Malepanta M

1 reviews | Active since May 2017

13 Sept 2021, 11:57

RSC group

Good afternoon,

Thank you for your email.

We can only assist you once we have received a proof of payment.

We need the proof of payment to investigate why the amount did not automatically update on the account.

Please send us your identity number or card/account number in order to assist with the enquiry.

It is quicker and easier to pay by Direct Debit. If you would like to set one up and for further assistance, feel free to call us on ***or send an email to ***

Regards,

Michaela

0
Replies (2)
RCS
RCS's reply13 Sept 2021, 13:07
Official
Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group

Best regards,

RCS
RCS's reply28 Oct 2021, 10:40
Official
 Good day 

 

We are pleased to inform you that your complaint has been resolved. 

 

Please accept our apologies for the inconvenience this may have caused you. 

 

I trust you find the above in order. 

 

Kind Regards, 

RCS CARDS 

Best regards,