ZVDM
Zelda Van Der Merwe

1 reviews | Active since Apr 2025

15 May 2025, 10:38

RSC Customer care - Worst Ever

I settled my account with RCS on 08.04.2025. To date my payment have not been allocated. I have not had 1 call from customer care. after more than 30 e-mails sent, nobody can assist me. I get calls to say my account is in arrears. The customer service is the wors service ever.

0
Replies (1)
RCS
RCS's reply24 Jun 2025, 10:45
Official
Good day,

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards, RCS Group