mP
margo P

1 reviews | Active since Aug 2017

30 Aug 2017, 09:55

RSC CLOSURE OF ACC

TO RCS

I have tried now on numerous occasions to close my RCS card, I have fully paid my account and paid in extra and yet you still send me a statement with charges that I owe. have emailed the following address ********** and still no assistance.

My latest email to RCS group still no response

Good day

I have contacted RCS for the settlement balance on 12/06/17 - I then paid the amount as given to me. I have emailed requesting letter of closure and no response . It has been 2 months and still no response I really hope you guys close my account without any issues as I've done everything on my part .

Should you need any info please contact me on : ********** 676

Thank you .

please can you advise how can I close my card immediately as I am not going to be paying anymore bank fees or service fees.

0
Replies (2)
RCS
RCS's reply30 Aug 2017, 12:50
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply30 Aug 2017, 13:18
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS