SM
Selma M

1 reviews | Active since Feb 2015

24 May 2019, 13:26

RSC can kiss this customer goodbye

I have had endless problems with RCS, I had a enquiry on my account which till today no one has contacted me. The call centre line is always busy and when you do get through you are put on hold forever. I paid the outstanding amount while I was waiting for my account to be sort and this month I was charge server fees on heaven only knows what. Zekhona told me today that she would get someone to call me and still nothing. I'm seriously ****ed off

0
Replies (2)
RCS
RCS's reply27 May 2019, 11:22
Official
Good day 
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind RegardsRCS Group
RCS
RCS's reply27 May 2019, 12:52
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
 
Please accept our apologies for the inconvenience this may have caused you.
 
We trust you find the above in order.
 
Kind Regards,
RCS CARDS