MI
Mastoera I

1 reviews | Active since Aug 2020

19 Aug 2020, 16:17

Ripping people off

Rcs services is pathetic please anyone don't ever in your life apply for a Rcs card or loans they are the worse ever you pay every month but your balance never come down they are unprofessional and ripping people off they are the only creditor I have a problem with their services are poor and they pathetic... I never missed any payments on my account I make payments every single month and they tell me I have missed please I beg of anyone don't apply by them ever they are disgusting

0
Replies (4)
RCS
RCS's reply19 Aug 2020, 16:19
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

MI
Mastoera I's update19 Aug 2020, 16:23
Reviewer Update
I don't want any contact with your agents they are incapable of doing their job you guys are just a bad company and I am soooooooo frustrated it's covid people is going through difficult times and u still want to rip people off I will be taking the matter further allocate my payments Tha I made and recity your stupid system
MI
Mastoera I's update19 Aug 2020, 16:26
Reviewer Update
It will not resolved that is how I know u guys I had issues in March according to your agents it was sorted only to find nothing was done I had issues and problems with u guys since day one
RCS
RCS's reply02 Sept 2020, 10:15
Official
Good day


We are pleased to inform you that your complaint has been resolved.


Please accept our apologies for the inconvenience this may have caused you.


I trust you find the above in order.


Kind Regards,

RCS CARDS