JS
Jabu S

1 reviews | Active since Mar 2017

20 Jan 2022, 15:45

******* from Edgars RCS

first of all the Edgars service sucks you shouldn't have partnered with them, I tried calling customer care and the agents kept sending me from pillar to post.

I fully paid my Edgars (RCS) account in December 2021 and I expected January to be 0 balance however there's a balance of R124. I don't know what the hell is CLUB CLASSIC FEE I need that thing reversed or else I'm closing this account

I'll await the response.

0
Replies (2)
RCS
RCS's reply20 Jan 2022, 15:46
Official
 Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

Best regards,

RCS
RCS's reply24 Jan 2022, 10:57
Official
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS 

Best regards,