TN
Timothy N
1 reviews | Active since Aug 2019
03 Jul 2020, 10:16
*******
The RCS game store card is ripping consumers off ever since September 2019 I have been billed service fees for a card that I cannot use every time I go into the store intending to buy something using the card I get informed the card is blocked, hence every month I get billed as if it is a bank credit card. As per my understanding a store card functions on a pay as you use basis not owing anything no extra charges.
Helpful (0)
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Replies (2)
RCS's replyOfficial
03 Jul 2020, 11:01Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply03 Jul 2020, 11:01
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
TN
Timothy N's updateReviewer Update
05 Jul 2020, 15:42A day ago I got a phone call from a consultant going by the name Ntombi promising to help explain the charges that I'm being billed after I have already paid my account in full, till now no feedback or update I wonder what the hold up is all about. Hopefully they are not cooking up a twisted story to feed me .
TN
Timothy N's update05 Jul 2020, 15:42
Reviewer Update
A day ago I got a phone call from a consultant going by the name Ntombi promising to help explain the charges that I'm being billed after I have already paid my account in full, till now no feedback or update I wonder what the hold up is all about. Hopefully they are not cooking up a twisted story to feed me .