MM
Mandie M
1 reviews | Active since Mar 2013
26 May 2023, 10:10
Ridiculous and Humiliating
I have a RCS Pick n Pay store Credit Card Facility. This is the worse service/facility EVER. I pay R5000 into the card and when I want to swipe for R4000 groceries, it declines because according to the it "flagged an alert because it was a large purchase" I have never me a ******** who would steel a card, make a payment on it and then make a purchase on that card for a lesser amount. Needless to say I feel humiliated each time a purchase is declined and I have to ask the store to phone RCS to authorize a payment on my card because the store does not have cellphone reception once you enter the door.
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Replies (1)RCS's replyOfficial
26 May 2023, 10:30Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards
RCS Group
RCS's reply26 May 2023, 10:30
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards
RCS Group
