Revolting experience!

I want to advise people NOT to apply for the Pick n Pay card with RCS as the process is revolting and no one wants to assist.

I app**** for a PnP Store Account for my parents to use. I was approved for an exorbitant amount. I was told that in order to lower the credit limit, I must first accept the agreement and then phone contact RCS via e-mail to ask them to decrease it. What silly procedure is this?! In any event, I accepted the credit agreement and I have been trying for a week now to just lower the damn limit on the store account! I have sent e-mails and no one even responds! No one can assist telephonically! In light of the aforegoing, I want this account closed and proof of it’s closure to be sent to my e-mail. I haven’t even activated the card, but I have no interest in proceeding, I will be making my experience known to friends and family.