JT
Joshua T

1 reviews | Active since Jul 2025

07 Jul 2025, 23:05

Review for Blue Label and RCS

I am beyond frustrated with how Blue Label and Game have handled my dispute over the “Dress Your Tech” voucher. Despite countless emails, phone calls, and repeated cancellation requests since March 2025, I am STILL being charged for a service I do not use or asked for. I have provided multiple cancellation references (CN***0-******, CN***2-*****) and phone log number 29802***, yet nothing has been done. I was promised refunds would appear on my statements, but instead, I keep getting debited again and again — this is unacceptable and has caused me serious financial hardship. Their customer service has been slow, unresponsive, and completely ineffective. It feels like they don’t care at all and are just taking money without resolving the issue. I strongly advise anyone to think twice before dealing with Blue Label or Game. Until they permanently cancel this voucher and refund every incorrect charge, I cannot recommend their services — in fact, I would warn others to avoid them entirely.

0
Replies (1)
RCS
RCS's reply08 Jul 2025, 08:20
Official
Good day Joshua,

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards, RCS Group