Retrenchments

I have send my retrenchment papers will all needed info to RCS, 7 weeks later still no reply or feed back.<br> I have send the papers through to them 4 times, AND STILL NO FEED BACK. It is clear that rcs is quick give credit back slow when there is a claim. Anyone that know, who can I turn to. They are busy to stuff-up my credit record. It is clear that there is no communication between the claims and credit department. Its too easy to pass the buck.