1 reviews | Active since Jan 2016

11 Apr 2016, 14:12

RETRENCHMENT INSURANCE

I GOT RETRENCHED OCT 2015 AND THEN TOOK ALL MY DOCUMENTS TO MAKRO PE WAS SENT UP AND DOWN 4 TIME THE 4TH TIME A VERY NICE LADY AT MAKRO PE NAMED SHIRLEY ASSISTED ME IN SENDING THE DOCUMENTATION TO RCS I ASKED HER HOW I WOULD KNOW IF THEY HAD RECEIVED IT SHE SAID THEY WOULD CONTACT YOU TILL TODAY THEY HAVE NOT CONTACTED ME REGARDING RETRENCHMENT WHAT IS THE USE OF PAYING AN INSURANCE ON AN ACCOUNT IF THEY DONT HELP RETRENCHED PEOPLE??????<br> <br> NOW THAT THE ACCOUNT IS IN ARREARS NOW THEY CAN JUMP AROUND AND PHONE ME WHERE DID YOU GET MY NUMBER NOW??? <br> <br> NOT IMPRESSED AT ALL <br> LAST TIME BUSINESS <br>

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Replies (1)
RCS
RCS's reply12 Apr 2016, 08:28
Official
Hello John@321,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group