CS
Cindy S

1 reviews | Active since Apr 2010

04 Jun 2017, 10:13

Retrenched but an able to use insurance

<p>I was retrenched last year Sep 2016. I continued to pay my loan, even making extra payments. When Jan 2017 came, I was/am really cash strapped. I made RCS aware and asked to use my insurance. They demanded PAYE info etc, which I said my employer was not willing to give.</p> <p> </p> <p>I pay insurance for what??? I battle every month trying to keep my credit record clean but am battling?</p> <p> </p> <p>Why would I lie about being unemployed? Phone the company where I worked....they will verify I was employed there and no longer.</p> <p> </p> <p>This is ********** and wicked!!</p> <p>I will open a case against theme for selling false policies.</p>

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Replies (2)
RCS
RCS's reply12 Jun 2017, 09:46
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply13 Jun 2017, 11:53
Official

Good day,

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS