Retail giant *****ing from the little guy

Dear RCS, Is your company in such dire straights and struggling that it has to collect fees from clients not even using their accounts?!?! I haven't made a purchases on my Old Khaki account in more than a year and yet RCS and Old Khaki feel it is perfectly fine to charge me fees, insurance AND INTEREST!!! I have been receiving an account with a 0.03c outstanding for months now and now suddenly my account is in arrears with more than 0.03 cents. Please rectify your error to my account and then close it. I no longer trust your business to handle my account.