RVdm
Ruan Van der merwe

1 reviews | Active since Sept 2015

10 Jun 2016, 07:39

Response time????

<p>I requested on Tuesday morning 08:25 for a outstanding balance on my Dion Wired account and how i can settle it over EFT as i am no longer in the country. I recieved an automated email back from them stating thatfeedback will be recieved within 48 hours. It is now more than 72 hours later and yet no response???</p>

0
Replies (1)
RCS
RCS's reply13 Jun 2016, 06:30
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********

Kind Regards

RCS Group

Best regards,